Frequently Asked Questions

Q: What areas do you service?
A: We service over 15 counties thru Central Florida and the Treasure Coast. Call office to check if we service your area.

Q: When are you open?
A: Our phone lines are on 7 days a week 8am to 8pm. We offer early morning, evening, and weekend appointments for your convenience at no additional cost to you.

Q: Is there a cost for an estimate?
A: No we provide free estimates for all our security services, and to because we know your time is important, many times we can provide your quote over the phone.

Q: Why should I choose you instead of another company?
A: We focus on excellent service at a fair price. We are family owned and operated, licensed, bonded, and insured. Our representatives are trained and professional with a focus on your satisfaction.

Q: I don’t have a home phone can I get an security system in my house?
A: Yes you can, we offer a cellular back-up system that works with your alarm so there is no need for a land line.

Q: I don’t have any attic space, how will the alarm be wired?
A: We offer wireless security systems for our customers in condos, homes without attics, manufactured homes, and others who may not have attic access and it offers the same reliability as a wireless system.

Q: Do I need a permit to have a security system?
A: Yes in some areas it is required by your local government. When you schedule your appointment our representatives will notify if it is needed. To find out in advance you can call your county tax collector or local permit office for more information.

Q: If the power goes out will my security system still work?
A: Yes, all our security systems are equipped with a back-up battery in the event of a short term power loss so you will not go unprotected.